All items are made and dispatched directly from my sewing room in London, UK (nr. Wimbledon).
I’m a 'one girl band' and make everything from scratch, so once an order has been received, I will typically make and post it within 1 week. If I have to order more fabric I will be in touch via email. If you need your item[s] for a special date, please let me know in the comments box at checkout and I will do my best to meet this date.
All Thimble London clothing is beautifully gift wrapped with tissue paper and ribbon and safely packaged in recyclable card or box. If you would like it sent directly to your special little person I can include an illustrated gift card (see strawberry pic... by Sophie Mantell Illustrations) with a handwritten note inside - for free. Please let me know at checkout.
Within the UK, orders over £30 are sent by Royal Mail 2nd Class 'signed for'.
Deliveries overseas are sent by Royal Mail 'Tracked' and additional charges will apply.
I am delighted to say I have had ZERO returns to date!
However, if you are unhappy with your order please get in touch and we will arrange an exchange or refund, providing it hasn't been worn so I can offer it to someone else.
If you are happy, please please let me know - as it's amazing how this motivates me to keep going! (Photos always welcome)